Search

Article

All Safaricom MPESA charges for withdrawals, deposits, transfer of money to registered and unregistered and other mobile money users and ATM withdrawals.

We all know the bruhaha behind who invented MPESA. Vodafone, not be left behind, even went ahead and weighed in with its side of the story. Quite a story it is. But here is the thing, MPESA has been the biggest success story in Kenya's Fintech industry. Plus, its contribution to the Kenya's GDP is spectacular. Oh, and it's the biggest player amongst the Big Five in the market.

Assumming you are registered MPESA user (you have to do this at any MPESA agent near you), before you send your hard-earned c$$h via the service or withdraw some from the service you need to know a few regulations around it:

1. The Maximum Account Balance is KSHs.100,000
2. The Maximum Daily Transaction Value is KSHs.140,000 and the maximum per transaction is KSHs.70,000
3. You cannot withdraw less than KSHs.50 at an M-PESA agent outlet
4. To transact, your Safaricom line and M-PESA account must be active
5. At an agent outlet, you cannot deposit money directly into another M-PESA customer's account
6. You earn Bonga points when you transact on M-PESA.
7. To register or transact at any M-PESA Agent outlet, you will be required to produce your original identification document, i.e., National ID, Passport, Military ID or Alien ID/Foreigner Certificate

That's it. So what are the charges for using the service?

1. Withdrawal Charges from M-PESA Agents

Min (KSH)	Max (KSH)	M-PESA Charges
1	49	N/A
50	100	10
101	500	27
501	1,000	28
1,001	1,500	28
1,501	2,500	28
2,501	3,500	50
3,501	5,000	67
5,001	7,500	84
7,501	10,000	112
10,001	15,000	162
15,001	20,000	180
20,001	35,000	191
35,001	50,000	270
50,001	70,000	300

2. Charges for Transfering Funds to Unregistered Users

Min (KSH)	Max (KSH)	M-PESA Charges
1	49	N/A
50	100	N/A
101	500	45
501	1,000	49
1,001	1,500	59
1,501	2,500	74
2,501	3,500	112
3,501	5,000	135
5,001	7,500	166
7,501	10,000	205
10,001	15,000	265
15,001	20,000	288
20,001	35,000	309
35,001	50,000	N/A
50,001	70,000	N/A

3. Charges for Transfering Funds to other M-PESA Users

Min (KSH)	Max (KSH)	M-PESA Charges
1	49	FREE*
50	100	FREE*
101	500	11
501	1,000	15
1,001	1,500	26
1,501	2,500	41
2,501	3,500	56
3,501	5,000	61
5,001	7,500	77
7,501	10,000	87
10,001	15,000	97
15,001	20,000	102
20,001	35,000	105
35,001	50,000	105
50,001	70,000	105

4. Charges for Transfering Funds to other Mobile Money Users

Min (KSH)	Max (KSH)	M-PESA Charges
1	49	N/A
50	100	N/A
101	500	11
501	1,000	15
1,001	1,500	26
1,501	2,500	41
2,501	3,500	56
3,501	5,000	61
5,001	7,500	77
7,501	10,000	87
10,001	15,000	97
15,001	20,000	102
20,001	35,000	105
35,001	50,000	105
50,001	70,000	105

5. Charges for ATM Withdrawals

Min (KSH)	Max (KSH)	M-PESA Charges
200	2,500	34
2,501	5,000	67
5,001	10,000	112
501	20,000	197

Remember, these are the new charges set by Safaricom and are effective 1st, July, 2018.