CustomerSuccessBox is an AI powered customer success platform for B2B SaaS. Backed with $1 Million in March 2018 by pi Ventures and Axilor Ventures, CustomerSuccessBox was built from a clear need for a solution which could deliver ‘proactive’ customer success.
Customer Success tracks product adoption to understand customer onboarding, product adoption and usage analysis, and calculating customer health score. It enables success managers to deliver a consistent customer onboarding experience, improve retention, drive upsell and improve monthly recurring revenue (MRR) and lifetime value (LTV) for SaaS businesses.
CustomerSuccessBox processes millions of activities from 250,000 plus end users every week and the patent pending technology is built to handle ~ 2,200 events/second to monitor customer account health. CustomerSuccessBox is being used by global clients like Pipedrive, Raken, Locus, Headset and more.
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#Customer Success software #Customer retention software #customer engagement #Customer ytics #Onboarding software
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CEO, Founder : Puneet Kataria
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LS000-2021-1136367U-07-IN-28-1655CACEEBC218
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23, opp. orient craft, Sector 37, Maruti Udyog, Sector 18, Gurugram, Haryana 122015, India
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customersuccessbox.com/
Contact Person: Puneet Kataria, CEO, Founder
23, opp. orient craft, Sector 37, Maruti Udyog, Sector 18, Gurugram, Haryana 122015, India
India
CustomerSuccessBox has no clients listed.
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